关于降低企业员工离职率研究.ppt

How to reduce employee turnover 如何摩低员工离职率 John Z. Yang Fordham University gba BiMBA, Peking University Why are employees leaving the organization-personal issues 员工离取之个人原因 ° Family responsibilities家庭责任 Plan to study MBa MBa进修计划 Plan to become self- employed自己创业 Health reasons健康原因 Spouse relocation配偶工作地点变化 Imbalance between work and personal life L 作与个人生活的不平衡 Too long to commute to work places上下班 交通耗时 Wh ny are employees leaving the organization-career ie员工离职之职业发展原因 Lack of career/ promotion opportunities缺少职业 发展及晋升机会 Mismatch between job and career goals工作与职业 目标不符 Lack of opportunity to develop new skills缺少提 高技能的机会 Lack of trust to make important decisions缺少上级 信任,无决策权 Limited training programs培训机会有限 Glass ceiling等级限制 Lack of challenging assignments工作缺乏挑战性 Why are employees leaving the organization compensation员工离之新酬原因 Overall dissatisfaction with pay对整体薪酬不满 Dissatisfaction with company benefits对公司福利不满 Pay is below industry average薪酬低于行业平均水平 Lack of incentives such as bonus/ options缺少激励机制, 如奖金,期权等 Skills are not rewarded with better pay技能未能得到更好 的回报 Compensation is seniority- based资历决定薪酬 There is inequality in income distribution公司存在收入 分配的不平等 Why are employees leaving the organization-job related issues员离之作原因 Gap between expectation and real work工作内容与期望 Overwork with too many responsibilities工作责任过重 No opportunity to use skills and knowledge技能和知识无 法发挥 Uninteresting and unchallenging work工作乏味无挑战性 Lack of clarity about job& responsibilities工作职责不清 Lack of quick feedback on performance缺少对工作表现 的反馈 Lack of trust from supervisors上级缺少信任