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Product;Learning Goals;Definitions定义;Products, Services, and Experiences
产品、服务和体验
Market offerings may consist of a combination of goods and services
Experiences are used to differentiate offerings
;product= tangible good +service
产品=实体+服务
;服务营销;利益
效用;课堂研讨;整体产品对营销管理的意义;Product and Service Classifications产品和服务的分类;What is a Product?;What is a Product?;What is a Product?;What is a Product?;Industrial products 工业品
Materials and parts 材料和部件
Capital items 资本项目
Supplies and services
供应品和服务;Organizations, persons, places, and ideas 组织、人物、地点和创意
Organizational marketing makes use of corporate image advertising
Person marketing applies to political candidates, entertainment sports figures, and professionals
Place marketing relates to tourism
Social marketing promotes ideas; Marketers make product and services decisions at three levels: individual product decisions, product line decisions, and product mix decisions. ;Width;Individual Product
单个产品决策
Product Line
Product Mix;Product line
A group of products that are closely related because they may:
function in a similar manner
be sold to the same customer groups,
be marketed through the same types of outlets
fall within given price ranges;Individual Product
Product Line
产品线决策
Product Mix;Individual Product
Product Line
Product Mix
产品组合决策;Individual Product
Product Line
Product Mix
产品组合决策;Product Life-Cycle Strategies;;Product Life-Cycle;教学引例;PLC of Fads ;Other styles of PLC;手
表;产品种类、品种和品牌的生命周期
;课堂思考1 请分析说明下列产品分别处于PLC的哪个阶段?;Product development
Introduction
Growth
Maturity
Decline;Marketing Strategies: Introduction Stage;Product development
Introduction
Growth
Maturity
Decline;Marketing Strategies: Growth Stage;Product development
Introduction
Growth
Maturity
Decline;Marketing Strategies: Maturity Stage;Product development
Introduction
Growth
Maturity
Decline;Marketing Strategies: Decline Stage;PLC各阶段的特征;PLC的启示 ;积极作用
居安思危,保持清醒
成功无限,永远创新
明确特点,应对挑战
预测市场,掌握先机; 没有永远的“
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