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Chapter 15 Foundations of Organization Structure
MULTIPLE CHOICE
What is Organizational Structure?
1. _____ defines how job tasks are formally divided, grouped, and coordinated.
a. Organizational structure
b. Organizational behavior
c. Formalization
d. Span of control
(a; Easy; p. 425)
2. Organizational structure is made up of six key elements. Which of the following is not one of these elements?
a. centralization
b. departmentalization
c. coordination
d. formalization
(c; Moderate; Exh. 15-1; p. 426)
3. Work specialization is the same as:
a. span of control.
b. division of labor.
c. unity of command.
d. job grouping.
(b; Easy; p. 426)
4. The degree to which tasks are subdivided into separate jobs is termed:
a. departmentalization.
b. formalization.
c. work specialization.
d. span of control.
(c; Moderate; p. 426)
5. In the late 1940s, most manufacturing jobs in industrialized countries were being done with high:
a. departmentalization.
b. formalization.
c. work specialization.
d. span of control.
(c; Moderate; p. 426)
6. For much of the first half of the 20th century, managers viewed _____ as an unending source of increased productivity.
a. departmentalization
b. formalization
c. work specialization
d. span of control
(c; Moderate; p. 426)
7. Which one of the following components of organizational structure specifically defines where decisions are made?
a. complexity
b. formalization
c. centralization
d. technology
(c; Moderate; Exh 15-1; p. 426)
8. The basis by which jobs are grouped together is termed:
a. departmentalization.
b. formalization.
c. work specialization.
d. centralization.
(a; Easy; Exh. 15-1; p. 426)
9. Grouping jobs on the basis of function, product, geography, process, or customer is a form of:
a. departmentalization.
b. work specialization.
c. span of control.
d. chain of command.
(a; Moderate; p. 427)
10. One of the most popular ways to group activities is by:
a. product.
b. function.
c. geography.
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