跨文化沟通与演讲训练 沟通 1.communication.pptx

;自我介绍 ;课程介绍;Class activity;Discussion(1)：Background;Discussion(1)：Background;Discussion(1)：Group Communication;Discussion(1)：;Discussion(2)： Self-assessment; Significance of MC; Barriers to communication:;Why communicate?; To Persuade other people to think or act in the way we do 沟通从心开始 ----中国移动 Make yourself heard 理解就是沟通 ----爱立信 Communication Unlimited! 沟通无极限 ----摩托罗拉 ;沟通：;故事1??秀才买柴;释义：;故事2：飞机的驾驶员;释义：;故事3：离开;释义：;故事4：三个金人;释义：;故事5：鞋带松了;释义：;故事6：;释义：;故事7：我想抱着他;故事8：误会;释义：;故事9：钉子;释义：;故事10：且慢下手;释义：;故事11：宽大;释义：;结语：;example;沟通是个人事业成功的重要因素;The Definition of communication;The Definition of communication: ; Communication is derived from the Latin word communicare’, meaning to share with or to make common, so when we communicate we share our thoughts, hopes, and knowledge with others. Communication is a form of human behavior derived from a need to connect and interact with other human beings. ;What is communication？;Communication parties; 什么妨碍了沟通？;Barriers to communication can be classified into three groups:; 第二节 沟通的类型 一、沟通的分类 Communication Style 1．根据信息载体的异同，沟通可分为言语沟通(verbal communication)、非言语沟通(nonverbal communication)。  沟通的种类;2．根据途径的异同分为;二、口头信息沟通 speaking;Case2 名医劝治的失败;;Communication types;Case 3： 沟通中的角色问题; ;What do you think this indicates ?;What is being communicated here ?;What is the feeling of the baby ?;What is Non-verbal Communication ?;Non-verbal communication;◆ A significant amount of the communication that goes on between people is non-verbal. ◆ Although most people do not realize it, people are constantly using their bodies to send signs to each other. ◆ These signs can indicate what they are t