礼宾部工作程序标准对话.docVIP

礼宾部工作程序标准对话 Guest Check In 客人入住 B: Bellboy G: Guest B: Good morning, Sir/Madam. Welcome to Intercontinental Wuxi! (our hotel), May I assist you with your luggage?\ 早上好，先生/女士，欢迎光临无锡 君来洲际酒店（我们酒店），我可以帮你拿行李吗？ G: Yes, Here it is. 好，可以。 B: Do you have any luggage ,sir. B: There are total Two pieces of