雅思优质服务口语话题范文.docVIP

  1. 1、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。。
  2. 2、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载
  3. 3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
  4. 4、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
  5. 5、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们
  6. 6、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
  7. 7、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
精品文档,助力人生,欢迎关注小编! 雅思优质服务口语话题范文 都说顾客就是上帝,在现代的行业中,想要有很好的发展,就要保障自己的服务很优质,这样才能保留客户,下面是雅思优质服务口语话题,一起来了解下吧。 雅思优质服务口语话题 Describe a time you received good service at a restaurant or a shop. You should say: what goods or services you bought; who you were with when you were served; why you went there; and explain why you think their service was good. 解析: 描述在商店或者餐厅享受到的一次非常好的被服务的经历。这种经历可以是在商店或者餐厅享受到意外的更好服务,也可以是你遭遇了不好的事情,但是商店和餐厅的服务帮助了你很多。需要注意描述服务的体验和感受,解释你觉得是好服务的原因。 范文: I enjoyed an amazing service when I went to a hot-pot restaurant. It belongs to a famous chain of restaurants. I remembered that it happened on one day two years ago. At that time, I suffered a failure in a relationship. I messed around for two whole days at home. In the evening on that day, I walked into a nearby shopping plaza. I had no appetite for any so-called normal dishes and I walked into the hot-pot restaurant. The waitress welcomed me warmly and didn’t show any surprise for a single lady who would like to have a hot-pot feast. I think she may see through that something bad happened on me from my look. She suggested a wonderful set meal for me and offered some fresh fruits for me. I felt a little bit flattered and began to say a lot of “thank you” back. When I was having the meal, she put a big doll to the opposite of my seat and said: “Enjoying your meal. She is your companion. ” I couldn’t help bursting out laugher. When I checked out, she even gave me a discount and said slowly: “Be happy. Nothing is a big deal but you are. ” I have to admit that I wanted to cry out for a moment. I felt that I was highly respected, cared and loved by a stranger. She didn’t ask anything but she knew much more than I thought. Actually, this was the best service I experienced. She showed professional service attitude to an “abnormal” customer since usually people who go to hot-pot restaurants are in groups, or with friends. She didn’t show any surprised express

文档评论(0)

yz75948 + 关注
实名认证
文档贡献者

该用户很懒,什么也没介绍

1亿VIP精品文档

相关文档