国际商务英语写作-5.ppt

Writing ; Business English Writing Establishing Business Relations 建立贸易关系 Inquiries and Requests 日常询盘 Replies 回复函 Declining a Counteroffer 拒绝还盘 Orders 定单 Complaints and Claims 投诉与索赔 Adjustments to Claim Letters 索赔复函 Urging Establishment of Letter of Credit 催证 Invitations and Thank-you Letters 邀请函与感谢信 Notes and Announcements 便条与通知 Letters of Application 申请信 Resume 简历 Recommendation Letters 推荐信; Report Writing 报告写作 Memorandum and Informal, Short Reports 备忘录与非正式的短篇报告 Proposals and Formal Reports 建议书与正式报告 Punctuation Marks 标点符号;Parts of a Business Letter;Date;Sender's Address;Inside Address;Salutation;Body;Closing;Enclosures;Typist initials;A Note About Format and Font;If your computer is equipped with Microsoft Office 2000/3, the Letter Wizard can be used to take much of the guesswork out of formatting business letters. To access the Letter Wizard, click on the Tools menu and then choose Letter Wizard. The Wizard will present the three styles mentioned here and input the date, sender address and recipient address into the selected format. Letter Wizard should only be used if you have a basic understand of how to write a business letter. Its templates are not applicable in every setting. Therefore, you should consult a business writing handbook if you have any questions or doubt the accuracy of the Letter Wizard. ;Another important factor in the readability of a letter is the chosen font. The generally accepted font is Times New Roman, size 12, although other fonts such as Arial may be used. When choosing a font, always consider your audience. If you are writing to a conservative company, you may want to use Times New Roman. However, if you are writing to a more liberal company, you have a little more freedom when choosing fonts. ;Sample Letters;Block Format March 16, 2001 Ernie English1234 Writing Lab LaneWrite City, IN 12345 Dear Mr. English: The first paragraph of a typical business letter i