酒店专业英语任务3.2.3处理紧急情况JDZYYY-03-323处理紧急情况.pptxVIP

主讲人： Housekeeping Personal Services Task2 Emergency Read the task Learn the task step by step Practice the task CONTENTS Vocabulary first aid 急救 slip v. 滑 bleed v. 流血 flat a.平的 pinch v. 捏、拧 position n.位置 fracture n. 骨折、断裂 concussion n.脑震荡、冲动 recover v. 恢复 O N E Read the task Read the task A guest calls the laundry department to ask for the laundry service. You, a laundry man receive the call and help the guest to collect the laundry.. T W O Learn the task step by step Learn the task step by step Call a person trained in first aid to handle the emergency I’m sorry to hear that. The room attendant will be there soon. —————————————————————————————— 2. Help the injured person while waiting for medical help to arrive —————————————————————————————— 3. Give details of the situation when medical help arrives —————————————————————————————— Learn the task step by step 4. Help treat minor injuries —————————————————————————————— 5. Calm the injured person and say Don’t worry, sir. Everything will be all right. Good-bye, and hope you will be better soon. —————————————————————————————— T Practice the task H E E R Practice the task A guest slips in the bathroom and his nose is bleeding. His friend, Mr. Smith, goes to the floor attendant for help. Work in pairs to role-play a conversation with your partner, you act as the floor attendant, your partner the guest. And then exchange the role with your partner when you finish the activity. Practice several times until both of you become fluent. Further practice Make a role play with your partner and finish conve