出国口语稿件.ppt

预定机票   I want to book a seat to New York. I want a one-way ticket for June 23rd. I want to depart tomorrow morning. I want a round trip ticket. What time your flight to Atlanta tomorrow？ Will you be traveling in first class or economy? What airline would you prefer to travel with？ Is there a discount？ How long will this flight take？ I want to take a direct flight. I’d like to confirm my reservation. Making airline reservation F: Oriental Airline , Can I help you?M: Yes. Id like to reserve a seat to Singarpore.F: Just one moment, please. Let me check for you.M: Okay.F: We have two flights. One at 2pm ,and the other at 5pm. Both flights have seats availble. Which would you like to take, sir?M: I‘d like to take the first available flight.F: which would you prefer, the first class or economy?M: Economy, please.M: What time is the flight getting to Singarpore?F: At eight o’clock. Do you have any other questions?M: When do I have to check in？F：You have to be there an hour before the departure. Thank you for flying with us. 更改航班 Id like to cancle my reservation to London.What if I want to put off my flight？Id like to change my reservation if possible.You can put me on standby.How many hours in advance should I return the ticket？Are these tickets non-refundable ？Is there a penalty for returning the ticket？I just missed my flight， I need to reschedule it.When does the next flight leave？Are there seats still available?Please check it again for me. Rescheduling a flight M： I just missed my flight.F: Oh, Im sorry to hear that.M: Could you reschedule it?F: Yes. When would you like to reschedule it for?M: How about changing my flight to tomorrow noon?F: That was for tomorrow at noon. Please let me verify flight availability.M: Yes.F: Okay. There is still one seat available on that flight. But its in business class. I can let you have that if you like