流程导向审核方法.pptxVIP

TS 16949:2002过程导向的审核过程导向的质量管理体系为何采用过程导向管理方式单一独立的区域并不能告诉我们整体质量管理体系的有效性过去未考虑输入及输出和其他过程活动的交互关系强调计划执行查核及改善的循环(PDCA cycle)为何作过程识別 ?为什么我们以这种方式作业 ?这些活动真的重要吗?这些过程间联接关系是否达到有效?* The value of the whole organization view of the business.Process –Based auditConsider input, output and interacting activities with other processesAn isolated area does not tell auditors about the effectiveness of the system as a wholePDCA cycle 3.1 Is there a plan ?3.2 Is it being followed?3.3 Is there an acceptance criteria ?3.4 Does the auditee act on the results ?3.5 How do you know when it did it right ?3.6 What do you do w