Benz服务顾问服务流程培训.pptxVIP

建立一个有效的结构Organizing an Operational Structure前台接待8个步骤Front Reception Procedure (8 Steps)保修流程Warranty Process Flow4.0???建立一个有效的结构Organizing an Operational Structure时间和出勤记录Time and attendance recording单据的顺序Order Scheduling终检/ 质量控制Final/Quality Control5.0???运营管理Operations Management车间流程Workshop Flow返修工作流程Return Job Flow Chart?6.0???客户关怀Customer Care资源控制Inventory Control出纳Cashier保修流程Warranty Process Flow时间和出勤记录Time and attendance recording单据的顺序Order Scheduling终检/ 质量控制Final/Quality Control车间流程Workshop Flow资源控制Inventory Control出纳Cashier前台接待8个步骤Front Reception Procedure (8 Steps)4.0???建立一个有效的结构Organiz