《酒店英语会话》电子课件 Unit4 Information Service.pptVIP

Unit 4 Information Service --总台问询服务 I. Guidance单元导学 Abstract概要 In this unit you’ll learn the dialogues about showing directions of the local area, offering information about sightseeing, giving suggestions within the hotel as well as the car / bus rental service at the Front Desk. Through the study, you’ll learn the key sentence patterns and related professional knowledge about the information service. 本单元主要学习酒店客人外出指导、旅游观光建议、酒店内活动建议以及租车服务的对话。通过对话的学习，学会在提供咨询服务时必须掌握的主要句型以及相关的专业知识。 Guidance单元导学 Unit Objectives学习目标 How to show directions for the guests? 如何为客人指路？ How to talk about some major l