丰田服务经理顾客关怀.pptxVIP

;一、顾客关怀 7步法;;;;;;;二、投诉对应;;二、投诉对应;;;;;;;;; ;;二、投诉对应;二、投诉对应;二、投诉对应;二、投诉对应;二、投诉对应;二、投诉对应;; ;1、Genius only means hard-working all ones life. (Mendeleyer, Russian Chemist)? 天才只意味着终身不懈的努力。20.8.58.5.202011:0311:03:10Aug-2011:03 2、Our destiny offers not only the cup of despair, but the chalice of opportunity. (Richard Nixon, American President )命运给予我们的不是失望之酒，而是机会之杯。二〇二〇年八月五日2020年8月5日星期三 3、Patience is bitter, but its fruit is sweet. (Jean Jacques Rousseau , French thinker)忍耐是痛苦的，但它的果实是甜蜜的。11:038.5.202011:038.5.202011:0311:03:108.5.202011:038.5.2020 4、All that you do, do with your might; things done b