工作绩效管理-精品课件 .pptxVIP

第九章 工作绩效管理本章主要内容为什么要进行绩效评估工作绩效评价的步骤谁来进行工作绩效评估绩效评估的方法可能会出现的问题及相应的解决办法工作绩效面临的挑战战略性绩效评估（补充资料）资料一、为什么要进行绩效评估“we can change a lot of people just a little and we believe that overall organizational effectiveness will be improved”。（一）什么是绩效评估Performance Appraisal (PA)对员工工作行为的评估过程，参照一定的标准，并把评估信息和员工进行沟通。The process of evaluating how well employees perform their jobs when compared to a set of standards, and then communicating the information to employees.Informal Appraisal (also called coaching)Day-to-day contacts, largely undocumentedSystematic AppraisalFormal contact at regular time intervals, usuall