【资料】翻译资料：CSTA协议英语词汇.docxVIP

CSTA协议英语词汇ACD group自动呼叫安排器组；ACD自动呼叫安排器Agent Busy业务员忙Agent Event Cause codes业务员大事码Agent Logged Off业务员注销Agent Logged On业务员登录Agent Not Ready业务员未预备好Agent Ready业务员就绪Agent State Event Reports业务员状态大事报告Agent Working After Call业务员呼叫后处理Alternate Call Service轮番通话Answer Call Service应答呼叫Associate Data Service相关数