robbins-ob14--01What Is Organizational Behavior英文版幻灯片.pptVIP

There are three main areas of essential manager’s skills that help us gain a better understanding of what managers do. The first group is technical skills where the manager is called upon to apply specialized knowledge or expertise. The second group is human skills in which the manager must exhibit a strong competency in working with others and motivating them toward organizational goals. The final group is conceptual skills where the manager needs the mental ability to analyze and diagnose complex problems and situations. (c) 2008 Prentice-Hall, All rights reserved. * The look at manager