质量方针和目标的制定和实施工具-QOS.pdfVIP

质量方针和目标的制定和实施工具－QOS Step 1: Steering committee and Sub-teams formation 组建筹划委员会和各级功能 小组 Step 2: Steering committee and Sub-teams orientation 决定筹划委员会和各级小组 的方向 Step 3: Customer expectations 顾客期望 Gather customer expectations 顾客期望的收集 Prioritize customer expectations 顾客期望的排序 Group customer expec