2019全球SaaS趋势(英文版) (1).docxVIP

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2019 SaaS Trends Almost Half of the Typical Organization’s SaaS Stack Has Changed in the Last Two Years /saas-trends 2019 SaaS Trends 2019 SaaS Trends /saas-trends PAGE 21 /saas-trends PAGE 21 Table of Contents INTRODUCTION SAAS SPENDING AND ADOPTION CONTINUE TO RISE Companies spend more on SaaS than laptops The average employee uses at least eight apps SAAS IS DECENTRALIZED ACROSS THE ORGANIZATION Every department uses SaaS SaaS has many owners Orphaned subscriptions Duplicate subscriptions THE SAAS GRAPH: MAPPING APP-PERSON CONNECTIONS APP TURNOVER IS HIGHER THAN EMPLOYEE TURNOVER Assume half of your SaaS stack will be different in 2 years SAAS STRATEGY TAKEAWAYS AND RECOMMENDATIONS Visibility is critical Collaboration is necessary Flexibility gives you leverage A SAAS PROFILE FOR EVERY COMPANY SIZE 0-50 employees 51-100 employees 101-200 employees 201-500 employees 501-1,000 employees 1,000+ employees Introduction Each year, we analyze an anonymized data set from hundreds of SaaS companies to identify trends in SaaS spend and usage. This report takes a look back at 2018 data and offers guidance on how to think about SaaS in 2019. It’s no surprise to report that SaaS spending and adoption have continued to rise. In addition to further evidence of the SaaS explosion, the 2018 data revealed two major trends. One is that app turnover is very common. In fact, the typical mid- sized company saw 39% of their SaaS stack change last year. The other notable trend is that IT decentralization is increasingly leading to budgeting and security issues. A whopping 71% of companies have at least one SaaS subscription with no billing owner. This can lead to all sorts of challenges, which we’ll discuss in depth below. SaaS Spending and Adoption Continue to Rise In 2018, SaaS spend and adoption continued to grow quickly across all company sizes. In 2018, the average company spent $343,000 on SaaS, a 78% increase from the previous

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