《管理学专业英语教程(第4版)》教学课件—lesson10-The-Hidden-Costs-of-Organizational-Dishonesty-v2.pptVIP

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《管理学专业英语教程(第4版)》教学课件—lesson10-The-Hidden-Costs-of-Organizational-Dishonesty-v2.ppt

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* * * * * * * * * * * * * * * * (Text 2) Ethical Dilemmas in Business Unethical Behavior ruins reputations, harms employee morale, and increases regulatory costs – not to mention damages society’s trust in business. Yet corporate scandals are a recurring reality. Problems What doesn’t work Compliance programs take a legalistic approach to ethics that focuses on individual accountability – but recurring scandals show that we could do better. Ethical Dilemmas in Business Organizational ethics matter significantly to most employees and mangers, and that people want to work for employers whose values and principles are aligned with their own. WHAT RESEARCH REVEALS? A link between ethical leadership and task performance, organizational citizenship, and other productive work behaviors. Ethical Dilemmas in Business Subsequent survey with employees at a. a national government department b. a nationwide retailer c. a nonprofit d. a country-level police force e. a construction company as qualified the finding Ethical tone of an organization is the cumulative outcome of how its members address daily ethical dilemmas as they go about their work Ethical Dilemmas in Business Daily Dilemmas Ethical disconnect Conflicting stakeholder needs Not knowing whether (or how) to speak up Ethics versus expediency Ethical Dilemmas in Business Ethical disconnect People want to fit in at work – but it’s not just a fit with the requirement of the job or even a fit with the organization’s culture that matters. Conflicting stakeholder needs Every organization has a range of stakeholders affected by its decisions, including employees, suppliers, clients, senior managers, the local community, wider society, and even the environment. Ethical Dilemmas in Business Not knowing whether (or how) to speak up Ethics versus expediency whether or not people challenge unethical behavior depends on the nature of the infraction, the setting within which it takes place, the seni