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Chapter 2 Market segmentation
定义; Market Segmentation is defined as: “The process of dividing a market into distinct subsets of consumers with common needs and selecting one or more segments to target with a distinct marketing strategy”.
Progression of market segmentation: mass market, targeting key market segments, micro marketing.(填空)
Possible geographic segmentation bases, 5 aspects: region, housing density, location, state, climate(选择)
4 Possible demographic segmentation bases, 5 aspects: Age, Marital Status, Occupation, Income, Education(选择)
Definition 2: Age cohorts are born during the same period and travel through life together
Chapter 3 Consumer needs and motivation
1 定义: Motivation is defined as: “The driving force within individuals that impels them to action. This driving force is produced by a state of tension that exists as the result of an unfulfilled need”
2 定义 Cognitive Process: A part of an attitude model that represents the knowledge, perception and beliefs that a consume r has with respect to an idea or object
3 Two broad types of needs are:(哪种形式)
- Innate or biogenic needs are the primary needs in order to sustain life, such as food or water and shelter
- Acquired or psychogenic needs are secondary needs we learn in response to our culture, such as prestige, affection and learning
Chapter 11 the influence of culture on consumer behavior
1 定义 Culture is defined as: “The sum total of learned beliefs, values and customs that serve to direct the consumer behavior of members of a particular society.”
2 定义Enculturation(文化兼并) the learning of one’s own culture is known as enculturation.
3 定义acculturation(文化渗入) the learning of a new or foreign culture is known as acculturation.
4 定义Ritual(宗教仪式) A ritual is a type of symbolic activity consisting of a series of steps occurring in a fixed sequence and repeated over time
Chapter 1 Introduction
1 Broad aspects of finance 3个:(选择)
Corporate finance, financial institutions and markets, Investments.
2 Bus
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