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School of Information Technology Bachelor of Information Technology Project Management: CIT3114 Lecture 10: 12/11/2011
Topic: Project Communications Management
Learning Objectives
To understand the importance of good communication on projects and describe the major components of a communications management plan
To discuss the elements of project communications planning, including information distribution, performance reporting, and administrative closure
To discuss various methods for project information distribution and the advantages and disadvantages of each
To understand individual communication needs and how to determine the number of communications channels needed for a project
To understand how the main outputs of performance reporting help stakeholders stay informed about project resources
To recognize how the main outputs of administrative closure are used to formally end a project
To list various methods for improving project communications, such as managing conflicts, running effective meetings, using e-mail effectively, and using templates
To describe how software can enhance project communications
Definition
Communication Management is a group of processes required to ensure timely and appropriate development, collection, dissemination, storage, and ultimately, disposition of project information.
Project communications management processes
Communications planning: determining the information and communications needs of the stakeholders
Information distribution: making needed information available in a timely manner
Performance reporting: collecting and disseminating performance information
Administrative closure: generating, gathering, and disseminating information to formalize phase or project completion
Communications planning
Every project should include some type of communications management plan, a document that guides project communications
Creating a stakeholder analysis for project communications also aids in
communications planning
Who needs w
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