DB23∕T 3099-2022 网络订餐配送服务规范.docx

ICS03.080.30 CCS A12 23 黑 龙 江 省 地 方 标 准 DB23/T3099—2022 网络订餐配送服务规范 2022-1-29发布 2022-2-28实施 DB23/T3099—2022 目??次 前言·······························································································································II 1范围···························································································································1 2规范性引用文件············································································································1 3术语和定义··················································································································1 4基本要求·····················································································································2 5配送服务组织···············································································································2 6配送人员·····················································································································2 7配送设备·····················································································································2 8配送流程·····················································································································3 9服务质量控制···············································································································4 参考文献························································································································· 5 I DB23/T3099—2022 前??言 本文件按照GB/T1.1-2020《标准化工作导则第1部分:标准化文件的结构和起草规则》给出的规 则起草。 本文件为首次发布。 II DB23/T3099—2022 网络订餐配送服务规范 1范围 本文件规定了网络订餐配送服务的基本要求，以及对配送服务组织、配送人员、配送设备、配送流 程的要求和服务质量控制要求。 本文件适用于网络订餐的配送服务，其他物品网络预订配送以及通过其他渠道进行的订餐配送可参 照执行。 2规范性引用文件 下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文件， 仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用于本 文件。 GB31654 食品安全国家标准餐饮服务通用卫生规范 SB/T10426餐饮企业经营规范 SB/T11070餐饮服务企业打包服务管理要求 SB/T11142餐饮服务经营者与消费者订立合同的规范要求 《网络餐饮服务食品安全监督管理办法》（国家食品药品监督管理总局令第36号） 3术语和定义 下列术语和定义适用于本文件。 3.1 网络餐饮服务第三方平台 在网络订餐活动中为交易双方提供