中国邮政速递物流公司基层员工流失问题研究.docVIP

湖南理工学院南湖学院毕业论文 学 号 24153001215 南湖学院 毕业论文 题目：中国邮政速递物流公司基层员工流失问题研究 作 者 肖碧云 届 别 2019届 系 别 经济与管理系 专 业 人力资源管理 指导老师 谢光辉 职 称 讲师 完成时间 2019年5月 PAGE PAGE I 摘 要 随着科技的发展，互联网产业链的出现以及电商的兴起，促进了物流行业飞速发展。随着物流行业的快速发展，其对于人才的需求也越来越高。吸引人才、培养人才和留住人才，减少人员流失是当下物流企业所面临的巨大的问题。当一个企业的员工不断的流失体现了其对公司的忠诚度的缺失，这一方面影响着企业的竞争力，一方面也给企业带来了负面影响，影响了企业的名誉。一个企业的发展与进步除了其自身硬件设施的发展和进步分不开之外还与其企业内部人才的能力息息相关，一个优秀的、合格的企业应该要学会吸引、培养、留住人才，减少本企业的员工流失率，增加企业竞争力。本文以“提出问题-分析问题-解答问题”的框架来进行阐述邮政快递公司所面临的员工流失问题。首先通过对国内国外关于人员流失的相关文献以及理论进行简单分析。然后对于国内物流行业的人员流失和邮政公司的具体情况进行宏观分析和微观分析。在提出问题的基础上通过文献研究法、案例研究法、统计分析、比较分析法去分析邮政公司人才流失的问题为邮政公司改善人员流失现状提出合理化建议和措施。 关键词：中国邮政速递物流公司；人员流失；原因分析；改善建议 PAGE PAGE II Abstract With the development of science and technology, the emergence of Internet industry chain and the rise of e-commerce have promoted the rapid development of logistics industry.With the rapid development of logistics industry, its demand for talents is also increasing. Attracting, cultivating and retaining talents and reducing the loss of personnel are the enormous problems faced by logistics enterprises nowadays. When the continuous loss of employees in an enterprise reflects the lack of loyalty to the company, it affects the competitiveness of the enterprise, on the one hand, it also has a negative impact on the enterprise, affecting the reputation of the enterprise. The development and progress of an enterprise in addition to its own hardware facilities development and progress can not be separated from its internal talent capacity is closely related, an excellent, qualified enterprises should learn to attract, cultivate, retain talent, reduce the turnover rate of employees, increase the competitiveness of enterprises.In this paper, the framework of Question-Asking-Analyzing-A