Dell戴尔Roles and Responsibilities for Dell-Managed APEX Data Storage Services Colocation and On-Premises Deployments说明书用户手册.pdf

Roles and Responsibilities for Dell-Managed APEX Data Storage Services Colocation and On-Premises Deployments July 2022 Rev. A01 Revision history Table 1. Document revision history Date Document revision Description of changes July 2022 A01 Updated the document title. Updated the Roles and responsibilities section. May 2022 A00 Initial release. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 1 Roles and responsibilities The Roles and Responsibilities for Dell-Managed APEX Data Storage Services guide describes the different levels of roles and responsibilities for Dell and Dell customers. This guide supplements the Service Offering Description for APEX Data Storage Services which governs the Dell offering. Topics: • General services • Roles and responsibilities • Deployment services • Audit and compliance • Managed services for storage General services The purpose of the following information is to coordinate and perform the required activities and processes to deliver the listed services. Dell is responsible for the ongoing management of the technology that is used to deliver the APEX services. Dell’s Cross Competency Services are structured in three levels by separating daily operational duties; for example, separating management and executive responsibilities. Roles and responsibilities The following information coordinates the activities that are required to deliver and maintain your APEX services. Table 2. Operational tasks and responsibilities