Dell戴尔End of Service Life (EOSL) of Symmetrix VMAX SE, VMAXe, VMAX 10k (Systems with Serial Number XXX959XXXX) Storage Systems说明书用户手册.pdf

IMPORTANT NOTICE. PLEASE READ CAREFULLY. December 15, 2014 RE: END OF SERVICE LIFE (EOSL) OF SYMMETRIX VMAX SE, VMAXe, VMAX 10K (SYSTEMS WITH SERIAL NUMBER XXX959XXXX) STORAGE SYSTEMS Dear Valued Customer: Over the years, EMC has introduced leading-edge technology in products that provide enterprise-wide solutions to our customers’ storage needs. As enterprise technology and customer requirements have evolved, so too have EMC’s information management products. In line with this evolution, EMC will discontinue support of Symmetrix® VMAX SE, VMAXe and VMAX 10K (Systems with Serial Number xxx959xxxx) series storage systems, effective September 30, 2017, so that EMC may concentrate our efforts on current technology and customers can avoid the risks associated with the continued operation of older technology, including parts unavailability and the inability to leverage up-to-date security features. Please refer to the schedule below for further details regarding the termination schedule of the above-referenced Symmetrix hardware and Enginuity system software. EMC continues to advance Symmetrix and Enginuity offerings with market leading capabilities that create and accelerate new value within our customers’ operating environment, and EMC strongly recommends that you upgrade to the latest Symmetrix products in order to benefit from the latest features and functionality. Please contact your EMC sales team for further guidance. TIMEFRAMES AND CONTRACT RELATED NOTICES The following timeline details the EOSL plan for the VMAX SE, VMAXe and VMAX 10K (Systems with Serial Number xxx959xxxx) series storage systems and provides you with formal notice that: • If you have a current maintenance contract for VMAX SE, VMAXe or VMAX 10K (Systems with Serial Number xxx959xxxx) series storage systems that expire on or before Septembe