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SECTION A TALKIn this section you will hear a talk
You will hear the talk ONCE ONLYWhile listening,
you may look at ANSWER SHEET ONEand write NO MORE THAN THREE WORDS for each gap
Make sure the word(s) you fill inis (are) both grammatically and semantically acceptable
You may use the blank sheet for note-takingYou have THIRTY seconds to preview the gap-filling task
Now listen to the talkWhen it is over, you will be given
TWO minutes to complete your workMastering the Art of Conversation
Good morning, guysTodays topic is a practical one how to master the art of conversation?
And, if youre doing things for others
because you would feel bad if you didnt,
is the action really genuine?
Would you want others to help you for the same reason?
Please remember never think that the world around you will collapse if you fail to please a person
After all, it can be difficult to improve your own life when youre too busy accommodating others
Now you have two minutes to complete your work
This is the end of Section A TALK
]SECTION ATALK
In this section you will hear a talk
You will hear the talk ONCE ONLY
While listening,
you may look at ANSWER SHEET ONE
and write NO MORE THAN THREE WORDS for each gap
Make sure the word(s) you fill in
is (are) both grammatically and semantically acceptable
You may use the blank sheet for note-taking
You have THIRTY seconds to preview the gap-filling task
Now listen to the talk
When it is over, you will be given
TWO minutes to complete your work
Apologize Effectively
An apology is an expression of remorse for something youve done wrong, and serves as a way
to repair a relationship after that wrongdoing Forgiveness occurs when the person who was hurt is motivated to repair the relationship with the person who inflicted the hurt
An effective apology will communicate three things regret, responsibility, and communication Apologizing for a mistake might seem difficult, but it will help you repair and improve your relationships with others First of all,
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