国开-管理英语4-Comprehensive Test-辅导资料.docxVIP

国开-管理英语4-Comprehensive Test-辅导资料 Comprehensive TestPart A: Vocabulary1. Benchmarking - Definition: the process of comparing ones business processes and performance metrics to industry bests or best practices from other industries - Example: The company conducted benchmarking to improve their customer service and increase their revenue.2. Empowerment - Definition: giving employees the authority to make decisions and take action without first getting approval from a supervisor - Example: Empowering employees can lead to higher job satisfaction and increased productivity in the workplace.3. Synergy - Definition: the interaction and cooperation of two or more organizations, substances, or other agents to produce a combined effect greater than the sum of their separate effects - Example: The merger of the two companies resulted in a lot of synergies, including increased revenue and reduced costs.4. Paradigm - Definition: a typical example or pattern of something; a model - Example: The shift to remote work during the pandemic has caused a paradigm shift in the way many companies operate.5. Diversity - Definition: the state of being diverse; variety - Example: Companies are recognizing the importance of diversity in the workplace and are actively working to create more inclusive environments.Part B: Reading Comprehension1. According to the article, what are some challenges that managers face when dealing with diversity in the workplace?- One of the challenges is creating an inclusive environment that allows everyone to feel valued.- Another challenge is managing conflicts that may arise due to differences in culture or background.- Additionally, managers may need to address unconscious biases and stereotypes that can contribute to discrimination and exclusion in the workplace.2. What are some benefits of a diverse workplace, according to the article?- Diverse perspectives can lead to more innovative and creative solutions to problems.- A