商贸英语口语之挂失与销户业务.docxVIP

商贸英语口语之挂失与销户业务 惯用单句 1 您得先挂失，然后7天后再来。 You need to report the loss first and then come back in 7 days. 2 您7天后可以申请一个新的账户或销掉这个账户。 You can apply for a new account or close this account in 7 days. 3 您的银行卡是丢了、被盗了，还是您忘记密码了？ Is your bank card lost, stolen or you forgot the PIN number? 4 请填一下这张存折挂失声明。 Please fill out this lost passbook affidavit. 5 您能告诉我您最后一次使用存折是什么时候吗？ Could you tell me when you had your book last? = Could you tell me when you had your passbook last? 6 您能告诉我您上一次用银行卡是什么时候吗？ Could you tell me when you had your bank card? 7 请告诉我您的姓名、地址，如果您能记起来的话，还有您的账号。 Please let me have your name and address, and your savings account number if you remember it. 8 您能告诉我您的姓名、地址和账号吗？ Could I have your name, address and account number, please? 9 我来查一下钱是不是还在您的账户上。 Ill check whether your money is still in your account or not. 10 我找到您的账号了。您的账户余额是6600元。 I have your account number here. The balance is 6,600 yuan. 11 您知道您账户上的余额吗？ Do you know the balance in your account? 12 换新卡需要收费10元。 There is a 10 RMB fee to replace each lost bank card. 13 您想从什么时候开始销户？ When would you like your account closed? =When would you like to close your account? 14 您为什么要销户？ Why do you want to close this account? = Why would you like to have it closed? 15 您得先把账单还清才能销户。 You can close this account after you have paid all the bills. 16 您得先还清账单。 You have to pay the bills first. 17 您在本行的结余是300元。 Your balance at our bank is 300 yuan. 18 这是利息。 Here is the interest. 19 您的存款已经取净了。 Your deposit is exhausted. balance n. 结余，余额 exhausted a. 用光的，耗尽的 report v. 报告，汇报 report the loss 挂失 stolen a. 被偷的 affidavit n. 书面陈述，宣誓书 check out 检查，弄清楚 replace v. 取代，替换，代替 close an account 销户 二、实用对话 帮助顾客挂失存折 Helping a Customer Report a Lost Passbook 职员： 先生，需要帮忙吗？ Clerk: May I help you, sir? 顾客： 是的。希望你能帮上忙。很抱歉，我把存折弄丢了。 Customer: Yes, I hope so. Im sorry, but Ive lost my savings passbook. 职员： 您能告诉我您最后一次使用存折是什么时候吗？ Clerk: Could you tell me when you had your book last? 顾客： 不好说。也许是几个星期以前。具体的日子我记不起来了。 Customer: Its hard to say. Pe