质量管理第六版英文教辅 foster_mq6_in电子课件_09.pptxVIP

Chapter 9Managing Supplier Quality in the Supply Chain Chapter Objectives Explain why the concept of the value chain is important for quality management. Discuss how quality approaches are used to manage supplier alliances. Explain how ISO/TS 16949 is used to improve supplier performance in the auto industry.Copyright ? 2017 Pearson Education, Inc.9-2 The Value ChainValue chain A tool that disaggregates a firm into its core activities to help reduce costs and identify sources of competitivenessValue systemA network of value chainsValue chain activities Inbound logistics, operations, outbound l