2021国家开放大学电大专科《商务交际英语(2)》期末试题及答案.pdf

2021 国家开扩大学电大专科《商务交际英语〔2〕》期末试题及答案〔试卷号： 2140〕 1 . MULTIPLE CHOICEflO 小题，每题 2 分，共 20 分〕 〔 hcMwc the letter indicating the best choice to complete each sentence or answer each question: 1. Which of the following is required in all graphic aids? A. A title and a source line. B. A title and a graphic. C. A unique number for referencing purposes. 2. The vertical axis of a line chart is. A. normally used to show amounts B. used to show proportions C. the line that goes from left to right 3. In planning a manual, which of the following is most important to consider? A. Your own experience with the topic of the manual. B. What the intended readers need to know. C. What you would like to teach the readers. L What is especially important when talking on the telephone? A. Speaking clearly. B. Avoiding distractions. C. Speaking more loudly than usual. 5. When we listen to learn wc should be using. A. casual listening B. passive listening C. active listening 〔；. Which part of the face provides the most nonverbal feelings? A. The mouth. B. The eyes. C. The lips. 7. When a verbal message and a nonverbal message disagree with each other, most of the time wc. A. believe the verbal message B. believe the nonverbal message C. believe both of the two kinds of languages 8. The three main parts of the delivery of an oral presentation are• A. vocal qualities nonverbal symbols and visual aids 9 B. dress, visual aids, and nonverbal symbols C. statistics, nonverbal symbols, and dress 9. In the opening paragraph of a letter of application. A. explain that you have