- 1、本文档共4页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
2021高考英语学案:完形填空(应用文)练习(2)及答案
应用文
【英语卷(解析)·2021届河南省顶级名校高三入学定位考试(202208)】B
阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项。
Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But, 41 , words of wisdom are soon forgotten. Once companies have attracted customers they often 42 the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business— 43 that the customer remains a customer.
44 to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing 45 , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the 46 implications. Cutting down the number of customers a company loses can make a big 47 in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to 48
In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and 49 never returns, is losing the company thousands of dollars in 50 profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer 51 is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to 52 them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a c
您可能关注的文档
- 六年级语文家长会发言稿.doc
- 数据结构单链表PPT课件.ppt
- 高压旋喷桩技术规范 .pdf
- 传统文化的继承说课课件.ppt
- 初中英语_8BUnit4SectionA(3a-3c)教学设计学情分析教材分析课后反思.doc
- 精选保安服务合同四篇.doc
- 学校安全工作方案.doc
- 粗苯原料中钠离子含量的测定.doc
- 学校安全工作计划(精选5篇).doc
- 什么时候运用头脑风暴?头脑风暴的准备和实施–陈童的博客.pdf
- 第18讲 第17课 西晋的短暂统一和北方各族的内迁.docx
- 第15讲 第14课 沟通中外文明的“丝绸之路”.docx
- 第13课时 中东 欧洲西部.doc
- 第17讲 第16 课三国鼎立.docx
- 第17讲 第16课 三国鼎立 带解析.docx
- 2024_2025年新教材高中历史课时检测9近代西方的法律与教化含解析新人教版选择性必修1.doc
- 2024_2025学年高二数学下学期期末备考试卷文含解析.docx
- 山西版2024高考政治一轮复习第二单元生产劳动与经营第5课时企业与劳动者教案.docx
- 第16讲 第15课 两汉的科技和文化 带解析.docx
- 第13课 宋元时期的科技与中外交通.docx
最近下载
- 铁路工程概预算编制办法(铁建设[2006]113号文终稿).pdf
- 【智慧树】【知到】大学生劳动就业法律问题解读(2024最新版) 章节测试答案.docx VIP
- 北师大版七年级上册数学课件第六章 数据的收集与整理.pptx
- 正川ZC200系列通用变频器使用说明书 选件.doc
- 2024年疾控大学习新兴技术在传染病预测预警中的应用答案.docx VIP
- 统编版语文六年级上册《童年》整本书阅读推进课(课件).pptx
- 新教材人教版高中物理必修第三册讲义(知识点考点汇总及配套习题含解析).pdf
- 临床基础知识题库及答案 .pdf
- 金色的鱼钩课本剧红色经典长征英语剧本.docx VIP
- 相亲简历模板(男).docx VIP
文档评论(0)