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TechnicalSupportforMVdrives24/7
Serviceproductdescription
ABBTechnicalSupporthelpsyoutomaximizeyourassetuptimewith24/7
prioritizedaccesstoABBtechnicalexpertsinmotorsanddrives.Ourexperts
ensurearapidresolutiontimewithassistingyoutomaintainyourcritical
operations.
Useradvantages:Follow-up:
•Peaceofmind:a24/7technicalsupportcontract•AllcustomerswithABBdrivesand
ensurestheissuesaresolvedquicklyandmoduletypesinlifecyclephases(Active
efficiently.orClassic)forallindustries,inparticular
•Fastrecovery,maximizingthedriveuptime.criticaldrivesystems.
•Fastresponsethroughonepointofcontact.Get•Ifthereisaneedforfurthersupport
holdofABBexpertisewithin1hourofinitialfromABBaftertherequestisresolved,
contacttoTechnicalSupport.orforservicenotincludedinthescope
•AccesstoentireexpertisewithinABB,ifthecaseofTechnicalSupport,itwillbehandled
requiresdeeperinvestigationitisescalatedtoandforwardedifnecessarytothe
themostknowledgeablepeoplewithinABB.correctABBteam.
•Agreement-basedsupportensurespriority
response.
ServiceIncludes:
Productcoverage:
•Withaservicecontract,cust
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