回复投诉酒店的房间打扫不干净英语作文.docxVIP

回复投诉酒店的房间打扫不干净英语作文

全文共3篇示例，供读者参考

篇1

Subject:ResponsetoComplaintaboutHotelRoomNotBeingCleanedProperly

Dearvaluedguest,

Wewouldliketoextendoursincerestapologiesfortheinconvenienceyouexperiencedduringyourrecentstayatourhotel.Wetakegreatprideinprovidingcleanandcomfortableaccommodationsforallofourguests,andwedeeplyregretthatwefellshortofyourexpectationsinthisregard.

Wehavethoroughlyinvestigatedtheissuesyouraisedregardingthecleanlinessofyourroomandhavetakenimmediatestepstoaddressthem.Ourhousekeepingteamhasbeenretrainedonourcleaningstandardsandprocedurestoensurethatsuchoversightsdonotoccurinthefuture.Additionally,wehaveimplementedamorerigorousinspectionprocesstomonitorandmaintainthecleanlinessofallguestroomsonadailybasis.

Asagestureofgoodwill,wewouldliketoofferyouacomplimentarystayatourhotelonyournextvisit.Wehopethatthiswillgiveusanopportunitytoregainyourtrustanddemonstrateourcommitmenttoprovidingsuperiorservicetoallofourguests.

Onceagain,weapologizefortheinconvenienceyouexperiencedandthankyouforbringingthismattertoourattention.Yourfeedbackisinvaluabletousaswestrivetocontinuouslyimproveandenhancetheguestexperienceatourhotel.

Thankyouforchoosingtostaywithus,andwelookforwardtowelcomingyoubackinthenearfuture.

Sincerely,

[HotelManagersName]

[HotelName]

篇2

Dear[HotelManager],

Iamwritingtoexpressmydisappointmentwiththecleanlinessoftheroomduringmyrecentstayatyourhotel.Despitebookingadeluxeroom,Ifoundittobeinalessthansatisfactorystateuponcheckingin.

Uponenteringtheroom,Iimmediatelynoticedthatthefloorsweredirtyandtherewerevisiblestainsonthecarpet.Thebathroomwasalsonotproperlycleaned,astherewerehairstrandsintheshowerandthesink