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FirstLine
SalesManager
CompetencySet
StandardsofPerformance1. First-linesalesmanagerswillimprovetheorganization’scapabilitiesandbusinessacumenbyidentifying,attracting,andretainingtalentedindividuals,andactivelyseekingopportunitiesfortheirdevelopmentandcareergrowth.2. First-linesalesmanagerswillimprovetheperformanceofcolleaguesbyobjectivelyreviewinganddocumentingtheperformanceofcolleagues,pursuingimprovedperformancestandards,andimplementingcollaborativetrainingandlearninganddevelopmentplans.3.First-linesalesmanagerswillimprovetheirowneffectivenessbyreviewingtheirownperformance,developingactionplansforimprovedresults,andfosteringacultureofachievementanddevelopment.
StandardsofPerformance4.?First-linesalesmanagerswillachieveorexceedtheirperformanceobjectives,ensuringreturnsonhumanandotherassetswhileatthesametimetakingintelligentrisks.5. First-linesalesmanagersshouldconductandcontributetoaculturethatexemplifiestheCompanyMission,Vision,Values,andCodeofConduct.6. First-linesalesmanagerswilldemandofthemselves—andothers—ethicalpracticesthatcomplywiththeCompanyCodeofConduct,andwillcontributetoacultureofequalopportunityandaharassment-freeworkplace.
Definitions:ComponentsoftheWyethCompetencyModelBusinesseDimensionCompetencyPracticeLearningwareCompetencyModelAframeworkthatorganizesthecriticalknowledge,skills,andbehaviorsthatemployeesmustdevelopovertimetoincreaseorganizationalcapabilityandhelpdrivebusinessresults.Thespecificskillsandknowledgerequiredbyajobgrouporrole.
Broadeslinkedtobusinessstrategy.
Aclusterofrelatedcompetenciesthatincreaseorganizationalcapability.Knowledge,skills,andattitudesdevelopedthroughbothlearningandexperience.Competenciesareidentifiable,replicable,andtransferableacrossawiderangeofbusinesssituations.O
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