讲座9 ihrm功能人员配备政策绩效评估dr corinna 9 functions9项人力职能.pptx

Lecture9

IHRMFunctions:

StaffingPolicy

PerformanceAppraisal

Dr.CorinnaSiu,DBA,MBA,JD

DeMontfortUniversity

2AgendaIHRMfunctionsStaffingPolicyPerformanceAppraisalCasestudyUPSBankofAmericaCorpMerrillLynch

3.StaffingPolicy

4Organisationstructuredevelopment workforcesizestructure,degreeofcentralisationoutsourcingWorkingpatterns balanceoffull-timepart-timeworkers,overtime,short-termcontracts,jobsharing,remoteworkingSelectionrecruitmentRelease:redundancy,outplacementsupportWorkforcediversity monitoringofemployees,equalopportunitiesEmploymentrelations unionrecognition,communication,grievancedisciplinaryStaffingPolicy(1)Beardwell,I.Holden,L.Claydon,T.2004HRMacontemporaryapproach,4thed.PrenticeHall

5RecruitmentNokiaAdditional/replacementemployeesMethodsInternaljobposting:effectivecareermgtsystemEmployeereferralsExternalMediaadvertising,e-recruiting,employmentagencies,executivesearchfirms,special-eventsrecruiting,summerinternships,collegerecruitmentofpotentialmanagersprofessionalsAlternativestorecruitmentOvertimeEmployeeleasingTemporaryemploymentStaffingPolicy(2)

6UnitedParcelServiceInc.(2)Employees:400,600(330,600US;70,000int’l)Openrecruitment,strictlynorelativesNointer-marriagebetweenstaff,eitheronehastoleaveif2membersofstaffgetmarriedPromotefromwithinRecruitmentDriversFreight

7StaffRelationsatUPS(1)EmployeeRelationsIndex(ERI)AnnualsurveyMeasuresdailyworkingrelationshipsEachemployeeencouragedtogiveconfidentialopiniononavarietyoftopicsToimproveworkplaceservicetocustomersReviewERIresultswitheachworkgrouptohighlightstrengthsareasofconcernDevelopactionplans:improverelationshipsqualityofworklifebuildteammoraleachievebusinessgoalsSource:UPSWorkingTogether

8GroupMeetingsMaintainopencommunicationsEmployeesinvitedtoattendgroupmeetingswithpeers,supervis