剑桥国际英语教程Unit通用课件.pptVIP

Canshecallyoulater?LOGO

(1)AnnouncingIdentityA.PersonCalling:Hello,thisis….I’mcallingfrom…Hello,I’m….B.PersonCalled:Ifyouarenotsurewhothespeakeris,youcansay:Hello,thisis….Whoisspeaking?MayIhaveyourname?MayIaskwhoiscalling?Whoisthatspeaking?

(2).Askingifsomeoneisin?A.Personcalling:I’dliketospeakto…Can/mayIspeaktoMr.…,Please?Hello,is…available/there?

B.PersonCalledSpeaking.ThisisJing.Thatsme.

vPersonCalledisnotavailablelI’mafraidhe’sinameeting/notin(theoffice)/stillatlunch/notavailableatthemoment.IsanythingIcandoforyou?lCanIgivehimamessage?/CanItakeamessage?lSorry,she’sjustgoneout.Wouldyouliketoringbacklater?lWouldyouliketospeaktosomeoneelse?

vAskcallertowait?Yes,heis.Onemoment,please?Holdon(amoment),please.?Letmeseeifheshere.?Holdtheline,I’llseeifhe’sin/I’llgoandfindout.?I’lljustfindoutifhesintheoffice.?Hangon.

vIfthespeakerdialsthewrongnumber,youcansay:vCanIspeaktoMrLinMing?lLinMing?Imsorry,buttheresnobodyherebythisname.lI’mafraidwehavenoonebythatname.lImafraidyouvegotthewrongnumber.lI’msorry.ButI’mafraidthatyoumusthave/havedialedthewrongnumber.

vIfyoucannothearclearly,youcansay:I’msorry./Pardonme?Ican’thearyouverywell.Itseemsthatwehaveapoorconnection.ShallIhangupandcallyouback?

(3)AskingwhenthepersonwantedwillbeinA.Personcalling:Whattimedoyouexpectherback?WhattimecouldIreachher?Whenisheexpectedtobeback?Doyouknowwhenhe’sin?B.Personcalled:Heisnotavailabletillafternoon.He’llbeherein30minutes.He’llbebackaroundtwoo’clock.(ShouldIhavehimcallback?)Youcanringagainonehourlater.Inhalfanhour,Iguess.ButI’msorryIcannottellyouexactly.

(4)AskingthetelephonistforhelpA.PersoncalledGoodmorning,UnitedAirline.UnitedAirline,mayIhelpyou?B.Personcallin