民航乘务英语- 课件Mission 8 处理应急医疗事件.pptx

民航乘务英语EnglishforCabinCrew

Mission8HandlingMedicalEmergency任务八处理应急医疗事件

Part1LearningObjectives知识目标：掌握处理应急医疗事件的标准程序及相关专业英语表达。能力目标：1.运用客舱应急医疗处置要点进行英文对话及相关服务。2.具备进行应急医疗客舱广播的能力。素质目标：彰显人文关怀，强化职业担当精神。Mission8HandlingMedicalEmergency

Part2ConversationI.Pointsofservicelanguage.（1）Findingoutwhatiswrong发现问题，了解情况Excuseme,miss,youlookpale.What’swrongwithyou?女士，您看起来脸色苍白。怎么了？Doyoufeeluncomfortable?您感到不舒服吗？What’sthematter?怎么了？Doyouhaveanypain?您哪里痛吗？Doyoufeelwellenoughtoanswermyquestion?您能听到并回答我的问题吗？Howareyoufeeling?您感觉怎么样？Didyougethurt,sir?先生您受伤了吗？Mission8HandlingMedicalEmergency

（2）Caringforthepassengersinjuredbyturbulence照顾因颠簸受伤的旅客Letmegetthe?rstaidkitforyou.让我为您取来急救箱。I’lltrytogetacompressoveryourcutting.我将试着给您的伤口敷上止血贴。I’lltrytostopyourbleeding.我将试着给您止血。Letmeputtheoxygenmaskforyou.让我为您戴上氧气面罩。Mission8HandlingMedicalEmergencyPart2ConversationI.Pointsofservicelanguage.

（3）Askingthecolleagueforhelp向同事请求帮助Ineedsomehelp.我需要支援。Couldyouhelpmegivetheoxygentothesickpassenger?你能帮我给这位生病的旅客吸氧吗？Let’smakethepassengerlyingonthe?oornow.让我们帮这名旅客平躺在地板上。Canyougiveheraglassofwater,please?你能给她一杯水吗？Mission8HandlingMedicalEmergencyPart2ConversationI.Pointsofservicelanguage.

（3）Givinginstructionstocrewmembers给乘务员指令Grabtheoxygen.进行吸氧。Get××tocallpurser.让××呼叫乘务长。Tellthecaptain.告知机长。Makeanannouncementimmediately.立即进行客舱广播。Reporttothepurser,please.请告知乘务长。Getthe?rstaidkitimmediately.立即拿来急救箱。Mission8HandlingMedicalEmergency

II.Listentotheconversationand?llintheblanks.音频P：PurserFA1/2/3：FlightattendantsPA1/2/3/4：PassengersD：DoctorMission8HandlingMedicalEmergencyPart2Conversation

P：Ladiesandgentlemen.Dueto（1）,theseatbeltsignhasbeenswitchedon.Pleasereturntoyourseatsimmediatelyandfastenyourseatbelts.We’resorrytote