饭店情景英语（第二版）课件：Concierge 礼宾部.ppt

Otherservicesmayinclude:Sightseeingtours(旅游观光)Airporttransfers(机场接送)Limousinerentals(轿车租赁)Touristinformation(旅游信息)Restaurantinformationandreservations(饭店信息及预订)Nightlifeinformation(夜间活动信息)I.Leading-inPREV.BACK接待客人入住II.WorkingProcedureBACKNEXT接待客人入住II.WorkingProcedurePREV.NEXTII.WorkingProcedurePREV.NEXTIsthereanythingbreakableinyourbaggage?请问包里有易碎物品吗?接待客人入住II.WorkingProcedurePREV.NEXTThefrontdeskisthisway,please.前台这边请。接待客人入住II.WorkingProcedurePREV.NEXTLet’staketheelevator.Thisway,please.我们乘电梯。这边请。Let’staketheelevator.Thisway,please.我们乘电梯。这边请。接待客人入住II.WorkingProcedurePREV.NEXT8.介绍酒店设施(1)。Sir,wehavesportsfacilitiesfordifferentitems,aswellassauna,outdoortenniscourt,mini-golf,bowlingalleys,nightclubwithlivefloorshow,anddiscothequeonthe3rdfloor.先生,我们有全套的运动设施,桑拿、户外网球场、迷你高尔夫球场、保龄球道,有节目表演的夜总会,在三楼有迪斯科舞厅。接待客人入住II.WorkingProcedurePREV.NEXT接待客人入住II.WorkingProcedure接待客人入住PREV.NEXTII.WorkingProcedure接待客人入住PREV.NEXTII.WorkingProcedure接待客人入住PREV.NEXTII.WorkingProcedure接待客人入住PREV.NEXTII.WorkingProcedure接待客人入住PREV.BACK(C:ConciergeG:Guest)C:Goodevening.Madam.CanIhelpyou?G:Yes,please.I’dliketoattendthefamousPekingOpera.Canyouhelpbook2tickets?C:Sure,Madam.I’drecommendLiyuanTheatrethen.Whenwouldyouliketogo?G:OK,pleasemakeitthisFridayevening,around8p.m..C:Isee.Theyoffer4classesoftickets,580￥,480￥,380￥,and280￥.WhatwouldyoulikeMadam?III.DialoguesBACKNEXTDialogue1TourDeskG:580￥please.C:OK.2PekingOperaticketsatLiyuanTheatre,8p.m.thisFridayeveningonDec.7,580￥class,amIright?G:Perfect.Thankyousomuch.C:It’smypleasure.Sothechargeis580￥*2plus××RMBbookingfee,totaling××￥RMB.Howwouldyouliketopay,Madam?G:Bycreditcard,please.C:Noproblem.WouldyousignherepleaseMadam? Andhere