Unit 2 Baggage Arrangement 课件(共44张PPT)《民航客舱服务英语》（中国人民大学出版社）.pptx

BoardingandReception

Unit2—BaggageArrangement;

TrainingObjectives

、Tomemorizethewordsandexpressionsaboutbaggaearrangement.

、Tobeabletoreadandpracticetheannouncementsfluently

、Tobeabletogiveannouncementsbasedonthegivensimilarsituations

、TobeabletospeakthecabinserviceEnglishduringbaggagearrangement.;

III.CabinServiceEnglish;

Warm-up

.Discussthefollowingquestionsingroups

1.Howwillyouhelpanoldmanwhocan’tfindhis

seat?

2.Whatwilldoifapassengertakesawrongseat?

3.Whenapassenger’sbaggageistoobigtoputinto

theoverheadlocker,howwouldyouhelphim?

4.Ifapassengerputshisbaggageneartheemergency

exit,whatwouldyousaytohim?

5.Howtoservedistinguishedpassengersduringthe

flight?

6.Whatarethedifferencesintheaspectsofserving

betweenfirstclassandeconomyclass?;;

II.CabinAnnouncements--BoardingandGreeting

登机广播与欢迎词

1.Listentotheannouncementsandfillin;

Ladiesandgentlemen，

Welcome1ChinaEasternAirlines.Asyouenterthe2,pleasetakeyour3assoonaspossible.Yourseatnumberisindicatedonthe4ofthe

overheadcompartments.Pleaseputyourcarry-onbaggageintheoverheadcompartmentor5theseatinfrontofyou.Ifyouneedany6,wearegadtohelpyou.Wewishyouapleasantjourney.Thankyou.;

Ladiesandgentlemen，

WelcomeaboardChinaEasternAirlines.Asyouenterthe

cabin,pleasetakeyourseatassoonaspossible.Yourseat

numberisindicatedontheedgeoftheoverhead

compartments.Pleaseputyourcarry-onbaggageinthe

overheadcompartmentorundertheseatinfrontofyou.Ifyouneedanyassistance,wearegladtohelpyou.Wewishyouapleasantjourney.Thankyou.

.;

Ladiesandgentlemen,

WelcomeaboardAirChina1CA1371fromBeijingtoHangzhou.

I’mthepurserofthisflight.Allofmycolleagueswillbeveryhappytobeofyour2duringtheflight.Pleasemak