《英语口语》课件——7.3 Project B How to Deal with Complains.pptxVIP

ProjectBHowtodealwithcomplains

NewWordsandPhrasesrefundn./v.退款deadlinen.最后期限，截止日期proposaln.提议，建议solutionn.解决办法，处理手段

NewWordsandPhrasesrefundn./v.退款Ticketscannotbeexchangedormoneyrefunded.e.g.Ifsomeonerefundsyoumoney,thatmeansyouhavepaidtoomuchoryouhavereturnedgoodstoashop.

NewWordsandPhrasesdeadlinen.最后期限，截止日期ThedeadlineofapplicationsisApril30.e.g.Adeadlineisatimeofdatebeforewhichaparticulartaskmustbefinishedoraparticularthingmustbedone.

NewWordsandPhrasesproposaln.提议，建议Hisproposalthatthesystemshouldbechangedwasrejected.e.g.Aproposalisaplanoranidea,oftenaformalorwrittenone,whichissuggestedforpeopletothinkaboutanddecideupon.

NewWordsandPhrasessolutionn.解决办法，处理手段There’snosimplesolutiontothisproblem.e.g.Asolutiontoaproblemordifficultsituationisawayofdealingwithitsothatthedifficultywillberemoved.

IwonderifIcanrefundit.

SentencePatterns我想知道我是否可以退款。Iwonderifyoucanhelpme.e.g.IwonderifIcanrefundit.Iwonderif...

Iwasverycontentwiththemicrowave.

Iamcontentwiththejob.SentencePatterns我对这款微波炉非常满意。e.g.Iwasverycontentwiththemicrowave....becontentwith

Wecanexchangeanewoneforyouforfree.

Youcanexchangeanewdressforfree.SentencePatterns我们可以免费为您换个新的。e.g.Wecanexchangeanewoneforyouforfree....exchangesth.forfree.

Thanksforyourunderstandingandcooperation.

Thanksforyoursupport.SentencePatterns非常感谢您的理解与配合e.g.Thanksforyourunderstandingandcooperation.Thanksforsth.ordoingsth....

Iwonderif……becontentwith…exchangesth.forfreeThanksforsth.ordoingsth…SentencePatterns

OralPracticeHaveyouevermettroubleswhenshoppingonline?Ifyouneedtorefundaproduct,howwillyoudo?