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2024年商务礼仪师的外语能力试题及答案.docx

2024年商务礼仪师的外语能力试题及答案.docx

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2024年商务礼仪师的外语能力试题及答案

姓名:____________________

一、单项选择题(每题1分,共20分)

1.WhichofthefollowingisNOTacommongreetinginEnglishbusinesscommunication?

A.Goodmorning

B.Howareyou?

C.Itsnicetomeetyou

D.Letsgetdowntobusiness

2.Inabusinessemail,whichofthefollowingisthemostappropriateclosing?

A.Bestregards

B.Takecare

C.Seeyousoon

D.Yourssincerely

3.Whenattendinganinternationalbusinessmeeting,itisimportantto:

A.Dressconservatively

B.Arriveontime

C.Speakloudlyandclearly

D.Alloftheabove

4.WhichofthefollowingisthecorrectwaytoaddressaletterinEnglish?

A.Mr.JohnSmith

B.JohnSmith

C.Mr.J.Smith

D.JohnSmith,Esq.

5.WhengivingapresentationinEnglish,itisimportantto:

A.Speakslowlyandclearly

B.Usevisualaids

C.Engagewiththeaudience

D.Alloftheabove

6.WhichofthefollowingisNOTacommongestureinEnglishbusinesscommunication?

A.Nodding

B.Waving

C.Thumbsup

D.Fingerscrossed

7.WhenmakingaphonecallinEnglish,itisimportantto:

A.Introduceyourselfclearly

B.Speakclearlyandconcisely

C.Listenactively

D.Alloftheabove

8.WhichofthefollowingisthecorrectwaytoaddressagroupofpeopleinEnglish?

A.Gentlemen

B.Ladiesandgentlemen

C.Everyone

D.Friends

9.WhenwritingabusinessreportinEnglish,itisimportantto:

A.Beclearandconcise

B.Useaformaltone

C.Includeallrelevantinformation

D.Alloftheabove

10.WhichofthefollowingisthemostappropriatewaytosaynoinEnglishbusinesscommunication?

A.Imsorry,butthatsnotpossible.

B.Thatsnotaproblem.

C.Imafraidthatsnotpossible.

D.Thatsnotanissue.

11.WhenmakingabusinessproposalinEnglish,itisimportantto:

A.Presentthefactsclearly

B.Usepersuasivelanguage

C.Answerquestionseffectively

D.Alloftheabove

12.WhichofthefollowingisthecorrectwaytoaddressabusinesspartnerinEnglish?

A.DearMr.Smith

B.Mr.Smith

C.DearJohn

D.John

13.When

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