某家园小区投标文件格式.doc

长沙市兴维物业管理

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投标项目名称：天翔新新家园小区

投标文件内容：投标报价表、商务响应标、技术响应标

投标单位法人公章：

投标单位地址：长沙市天心区芙蓉南路292号(名城商住楼)

授权代表姓名：（签字或盖章）：

日期：二○○九年十二月二十日

目录

第一部分投标报价表

天翔新新家园小区投标报价表·····························4

第二部分商务响应标

一、长沙市兴维物业管理简介······················5

二、接标书·············································6

三、投标函··············································7

四、资格声明············································8

五、营业执照复印件······································9

六、资质证书复印件·····································10

七、组织机构代码证复印件·······························11

八、企业税务登记证复印件·······························12

九、法定代表人授权书···································13

十、物业管理投标响应表·································14

十一、专业工程技术人员、管理人员概况···················15

十二、拟投入的设备设施和物业管理办公装备配置表·········16

十三、长沙市兴维物业管理服务项目业绩表·········17

十四、物业管理费标准及成本测算·························18

1、物业管理成本测算··································18

2、增收节支措施······································24

第三部分技术响应标

TOC\o12\h\z\u第一章天翔新新家园物业服务总体构想·······················25

项目认识与定位·····························25

管理服务理念与模式··························28

第三节管理深度和广度································29

第四节超前性、创造性、全方位的服务意识··············30

第五节对天翔新新家园实施的服务内容及服务标准········31

第六节天翔新亲家园物业管理服务质量指标承诺··········37

第二章管理方式、工作计划及物资装备计划···················39

管理方式····································39

第二节工作计划·····································43

第三章物业管理机构设置、人员配备及培训···················47

第一节管理人员的配备································47

第二节各岗位人员的培训·······························53

第四章管理制度及档案建设··································58

第一节管理规章制度···································58

第二节档案的建设与管理·······························61

第五章设备设施管理········································65

第一节运行管理规范····································65

第二节设备系统的日常运行······························65

第三节设备系统的应急处理方案··························67

第四节系统的维护保养··································68

第五节节能管理