《城市轨道交通票务工作》课件——项目一 认知票务管理体系 售票员结算作业.pptxVIP

售票员结算作业TheSettlementofTicketSeller

售票员结算作业的条件和安全要点售票员结算的有关定义课程小结售票员结账流程TheConditionsandSafetyPointsoftheTicketSeller’sSettlementTheDefinitionsRelatedtoTicketSellerSettlementTheTicketSeller’sProcessofCheckoutSummary

售票员结算作业TheSettlementofTicketSeller执行人员：ExecutionPersonnel：客运值班员Thepassengerdutyofficer工作内容：JobContent：对售票员本班的车票和现金的使用情况进行统计和录入。售票员结算作业TheSettlementofTicketSeller梁良Liangliang主讲教师LecturerCountandrecordtheusageofticketsandcashfortheticketsellerscurrentshift.

1号线2号线售票员结算作业的条件和安全要点TheConditionsandSafetyPointsoftheTicketSeller’sSettlement

售票员结算作业的条件：时间：列车停止服务后；人物：售票员与客运值班员双方在场。售票员结算作业的条件和安全要点TheConditionsandSafetyPointsoftheTicketSeller’sSettlement早班售票员下班时。ConditionsfortheTicketSeller’sSettlement:Time:afterthesubwaystopsserving,attheendoftheticketseller’smorningshiftCharacters:boththeticketsellerandthepassengerdutyofficermustbepresent.

售票员结算作业安全要点SafetyPointsfortheTicketSeller’sSettlement必须在监控的有效范围内进行，并确保票务室门己锁闭。报表及系统均填写正确。双方当面清点所有票款并签章确认；Bothpartiescountallticketsmoneyinpersonandsignforconfirmation.Mustbecarriedoutwithintheeffectivemonitoringrangeandensurethattheticketingroomdoorislocked.Thereportandsystemarefilledincorrectly.售票员结算作业的条件和安全要点TheConditionsandSafetyPointsoftheTicketSeller’sSettlement

1号线2号线售票员结算的有关定义TheDefinitionsRelatedtoTicketSellerSettlement

对售票员进行结算时，认可乘客事务单程票退款或储值票，退款等操作涉及的金额，纳入售票员应收金额进行结算。售票员结算的有关定义TheDefinitionsRelatedtoTicketSellerSettlement纳入差额进行结算BringtheDifferenceintoSettlementWhensettlingwiththeticketseller,theamountinvolvedintherefundofone-wayticketsorstoredvalueticketsforpassengeraffairsshallberecognizedandincludedintheticketsellersreceivableamountforsettlement.

对售票员进行结算时，不认可乘客事务、单程票退款或储值票退款等操作涉及的金额，不纳入售票员应收金额进行结算。不纳入差额进行结算NotBringtheDifferenceintoSettlement售票员结算的有关定义TheDefinitionsRelatedtoTicket