助力职场商务英语考试试题及答案.docx

助力职场商务英语考试试题及答案

姓名：____________________

一、多项选择题（每题2分，共20题）

1.Whichofthefollowingphrasesiscommonlyusedtoshowappreciationinabusinesscontext?

A.Noproblem.

B.Thatsallright.

C.Notatall.

D.Thankyouverymuch.

2.Inabusinessmeeting,howshouldyouaddressagroupofpeople?

A.Greetings,everyone.

B.Goodmorning,all.

C.Ladiesandgentlemen,welcome.

D.Hi,everyone.

3.Whatisthecorrectwaytoapologizetoaclientforadelayindelivery?

A.Wesincerelyapologizeforthedelayinthedeliveryofyourorder.

B.Unfortunately,thedeliveryhasbeendelayed.

C.Iamtrulysorryfortheinconvenience.

D.Weunderstandtheimportanceofthisorder.

4.Whichofthefollowingexpressionsisusedtoexpressregretforamistakemade?

A.Iamreallysorry.

B.Itwasnotmyfault.

C.Itakefullresponsibility.

D.Ishouldhavepaidmoreattention.

5.Whenschedulingameeting,howshouldyouconfirmthedateandtimewiththeparticipants?

A.Iwouldliketoconfirmthedateandtimeforourmeeting.

B.Pleaseletmeknowiftheproposeddateandtimeworkforyou.

C.Isthefollowingdateandtimeconvenientforeveryone?

D.Ihavesentyouameetingrequestforyourapproval.

6.Whichofthefollowingphrasesisusedtosuggestabreakorpauseduringadiscussion?

A.Letstakeabreak.

B.Ineedamomenttogathermythoughts.

C.Letshaveabriefpause.

D.Ithinkweshouldcontinue.

7.Howshouldyouaddressasuperiorinabusinessemail?

A.DearMr.Smith,

B.ToWhomItMayConcern,

C.Hi,John,

D.DearSirorMadam,

8.Whatistheappropriatewaytoendabusinessemail?

A.Bestregards,

B.Thankyouforyourattention.

C.Ilookforwardtohearingfromyou.

D.Pleasedonothesitatetocontactme.

9.Whichofthefollowingexpressionsisusedtoexpressthedesiretomaintainabusinessrelationship?

A.Weappreciateyourbusiness.

B.Thankyouforyoursupport.

C.Wevalueourpartnership.

D.Wehopetocontinueworkingtogether.

10.How