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CONSUMERBRAND
BrandKPIsforhotels:QualityintheUnitedStates
ConsumerInsightsreport
December2024
DiscoveryourBrandKPIscores.Benchmarkagainstcompetitorsandmeasureyourbrand’smarketimpact
Introduction:studydetails
ThereportMethodology
ThisreporthasbeencreatedusingthedatafromStatista’sConsumerInsightsBrandKPIs.Thereportprovidesyouwithkeyconsumerinsightsandbenchmarksforabrand’sperformanceagainsttheindustryoverallandtheircompetitors.
Ourdataallowsyoutomeasureeachbrand’spositioninthemarketbycreatingaprofileusingStatista’s5keyperformanceindicators.Whichare:awareness,popularity,usage,loyalty,andmediabuzz.
ThisreportisbasedonQuality’sperformanceinthehotelmarket.
IfyouwouldliketofindoutmoreabouttheConsumerInsightsatStatistaortheBrandProfiler,pleaseclickthelinkbelow.
Design:OnlineSurvey
Duration:approx.15minutes
Language:officiallanguage(s)ofeachcountrywithAmericanEnglishofferedasanalternative
Regions:Brazil,Germany,India,Mexico,U.S.andUKNumberofrespondents:approx.1250
Sample:Internetusers,aged18-64,quotassetongenderandage
Fieldwork:June2024
2
Notes:
Sources:StatistaConsumerInsightsGlobal,asofDecember2024
78%ofQualityusersdisplayloyaltytowardsthebrandIntroduction:keyinsights
Whodoesthebrandappealto?
•Quality’sbrandingresonatesmorewithGenX
•Qualitygenerallyappealstomenmorethanwomen•AmongQualityenthusiasts,31%fallunderthehigh-
incomecategory
•Consumerswanttheirhotelbrandstohavefriendliness,honesty/trustworthiness,andhighvalue
Howdoesthebrandperforminthemarket?•Qualityranksninthinawarenesswithinthehotelmarket
•ThepopularityratingofQualityis18%
•QualityranksoutsidetheTop10inusage
•Intermsofloyalty,QualityiseighthintheUnitedStates
•Qualityhasascoreof9%formediabuzz
3
Sources:StatistaConsumerInsights
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