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CONSUMERBRAND
BrandKPIsforhealthinsurance:AvivaintheUnitedKingdom
ConsumerInsightsreport
November2024
DiscoveryourBrandKPIscores.Benchmarkagainstcompetitorsandmeasureyourbrand’smarketimpact
Introduction:studydetails
ThereportMethodology
ThisreporthasbeencreatedusingthedatafromStatista’sConsumerInsightsBrandKPIs.Thereportprovidesyouwithkeyconsumerinsightsandbenchmarksforabrand’sperformanceagainsttheindustryoverallandtheircompetitors.
Ourdataallowsyoutomeasureeachbrand’spositioninthemarketbycreatingaprofileusingStatista’s5keyperformanceindicators.Whichare:awareness,popularity,ownership,loyalty,andmediabuzz.
ThisreportisbasedonAviva’sperformanceinthehealthinsurancemarket.
IfyouwouldliketofindoutmoreabouttheConsumerInsightsatStatistaortheBrandProfiler,pleaseclickthelinkbelow.
Design:OnlineSurvey
Duration:approx.15minutes
Language:officiallanguage(s)ofeachcountrywithAmericanEnglishofferedasanalternative
Regions:Brazil,Germany,India,Mexico,U.S.andUKNumberofrespondents:approx.2500
Sample:Internetusers,aged18-64,quotassetongenderandage
Fieldwork:September2024
2
Notes:Forthisreport“Usage”indicatesthespecific“Ownership”
Sources:StatistaConsumerInsightsGlobal,asofNovember2024
88%ofAvivaownersdisplayloyaltytowardsthebrandIntroduction:keyinsights
Whodoesthebrandappealto?
•Aviva’sbrandingresonatesmorewithGenX
•Avivagenerallyappealstomenmorethanwomen•AmongAvivaenthusiasts,39%fallunderthehigh-
incomecategory
•Consumerswanttheirhealthinsurancebrandstohavehonesty/trustworthiness,reliability,andhighvalue
Howdoesthebrandperforminthemarket?
•Avivaranksfirstinawarenesswithinthehealthinsurancemarket
•ThepopularityratingofAvivais40%
•Avivarankssecondinownership
•Intermsofloyalty,AvivaisfirstintheUnitedKingdo
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