北京首都机场问询广州民航42课件.pptx

北京首都机场问询BEIJINGCAPITALAIRPORTINQUIRY第一单元Unit4广州民航职业技术学院主讲人：张素芹航空商务英语

CONTENTS目录第一部分第二部分第三部分第四部分第五部分关于到达航班的问询Inquiriesaboutarrivingflights关于出发航班的问询Inquiriesaboutdepartingflights关于航班不正常情况的问询Enquiriesaboutflightirregularities关于航空联盟成员航空公司航班运营方面的问题Questionsaboutflightoperationsofairlinealliancememberairlines关于代码共享航班的问询Inquiriesaboutcodeshareflights

Dialogue1Dialogue2第一部分关于到达航班的问询Dialogue3Dialogue4Dialogue5Dialogue6Dialogue9Dialogue8Dialogue7

Dialogue1

Inquiriesaboutarrivingflights关于到达航班的问询Enquirer:WouldyoupleasetellmeifMr.LiQianisarrivingonyourflightfromMoscowtoday?Agent:l’llbegladtocheckthatforyou.Couldyoupleasespellthepassenger’spassenger’sfullnameforme?E:L-IQ-I-A-N.A:Justamoment....A:IshowaLiQianonthepassengernamelistforCA910,whichwillarriveinBeijingat5:55earlythismorning.E:TheflightCA910anditgetsinat5:55a.m.Thankyou.A:Youarewelcome.

Dialogue2

Inquiriesaboutarrivingflights关于到达航班的问询E:MyfriendisscheduledtocomeinfromNewYorkonyourflighttomorrow.Couldyoupleasecheckifheisonyourpassengernamelist?A:I’mafraidwehaven’treceivedthepassengernamelessyetforourflightCA982.Couldyoumindcallingagainafter12:00thisafternoon?Wewon’thaveituntilflightdeparture.E:ButmayIknowifhehasareservationthere?A:Certainly.MayIhavehisfullname,please?E:Yes.ZhenMin.Z-H-E-NM-I-N.A:Thankyou.JustasecondandI’llcheck.

Inquiriesaboutarrivingflights关于到达航班的问询A:WeareholdingareservationforMr.ZhenMinonourflightCA982.TheflightisscheduledtoarriveinBeijingat9:00p.m.Ifyoucallusagainthisafternoon,wewilltellyouifheisdefinitelyarrivingonthatflight.Wealsohaveanactualarrivaltimeforyoubythattime.E:Thankyouforyourinformation.A:Youarewelcome.

Dialogue3

Inquiriesaboutarrivingflights关于到达航班的问询E:I’dliketoknowifthereisaLi