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1PocketTokenandiLinkServiceOverview3rdJune2014
2AgendaPocketTokenOverviewBenefitsRequestingPocketTokenserviceProvisioningemailandguidesiLinkapprovalemailmyIT–iLinkservicepageDetailsofmyiLinkaccountsDetailsofProfilesFAQs
WhatisthePocketTokenservice?3PocketTokenisanewwayofconnectingtotheBPNetworkforthirdpartiesandispartoftheiLinkRemoteAccessService.PocketToken,isanapplicationthatrunsonauser’sSmartPhoneandisareplacementforthepreviousphysicaliLinktokensweusedtoissue.Usersnolongerhavetocarryaroundaphysicaltoken,insteadtheyusethemobileapplicationtogenerateanauthenticationcode;thisislikea“key”unlockingandgrantingthemaccesstotheBPnetwork.
ThePocketTokenapplicationiscurrentlyonlysupportedoniPhone,AndroidandWindowsmobiledevices.OpensPocketTokenApponmobilephone.WhichdisplaystheuniqueauthenticationcodeGoestostandardiLinkloginpage:andenterstheirPINplustheauthenticationcodefromtheirmobile.BasedonausersiLinkprofiletheythenhaveaccesstopageswithintheBPnetwork.
Benefits4Nophysicaltokenstopost,provisioningislessthananhourafterapprovalTokensdonotexpiresothereisnorenewalprocessandwaitingforanewTokenReducedcoststoBPforPocketTokenAbilitytochangemobiledeviceonlineOnlinepasswordresetthroughtheapplicationNocosttoBPwhenaphysicaltokenismisplacedServiceRequesttypeRequestspermonthAverageresolutiondaysPocketToken(predictedwithapprovals*)TimesaveddaysWorkingDayspermonthNewiLinkaccountandnewToken96132111056NewiLinkaccountandactivatecurrentToken501129450NewJoinerwithiLinkaccountandnewToken1181037826NewJoinerwithiLinkaccountandactivateToken2071331020704402*ifapprovedquickly,userscanbeproductivewithinanhourofrequest
RequestingPocketTokenservice5UsersneedtogotomyITtoprovisionaPocketToken.Therearetwooptions.Option1Ifa
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