饭店英语考试真题及答案2025.docVIP

饭店英语考试真题及答案2025

一、单项选择题（每题2分，共10题）

1.Whatisthebestwaytogreetaguestuponarrivalatahotel?

A.Goodmorning,sir/madam

B.Goodevening,sir/madam

C.Gooddaytoyou,sir/madam

D.Alloftheabove

Answer:D

2.HowdoyourespondtoaguestwhosaysThankyouforexcellentservice?

A.Yourewelcome

B.Itwasmypleasure

C.BothAandB

D.Noneoftheabove

Answer:C

3.Whatistheappropriatewaytoofferwatertoaguestatarestaurant?

A.CanIgetyousomewater?

B.Wouldyoulikesomewater?

C.Doyouwantwater?

D.Alloftheabove

Answer:D

4.Howdoyouapologizetoaguestforadelayinservice?

A.Iamsorryforthedelay

B.Therewasadelay,Iapologize

C.BothAandB

D.Noneoftheabove

Answer:C

5.Whatisthecorrectwaytoaskaguestiftheyneedmorefood?

A.Wouldyoulikemorefood?

B.Doyouneedmorefood?

C.BothAandB

D.Noneoftheabove

Answer:C

6.Howdoyouconfirmareservationforaguest?

A.Iconfirmyourreservationfortonight

B.Yourreservationisconfirmedfortonight

C.BothAandB

D.Noneoftheabove

Answer:C

7.Whatisthebestwaytoofferaseattoaguestinarestaurant?

A.Hereisyourseat

B.Pleasehaveaseat

C.BothAandB

D.Noneoftheabove

Answer:C

8.Howdoyourespondtoaguestwhoasksforthemenu?

A.Hereisthemenu

B.Iwillbringyouthemenu

C.BothAandB

D.Noneoftheabove

Answer:C

9.Whatistheappropriatewaytoaskaguestiftheyarereadytoorder?

A.Areyoureadytoorder?

B.Wouldyouliketoordernow?

C.BothAandB

D.Noneoftheabove

Answer:C

10.Howdoyouthankaguestfortheirpatronage?

A.Thankyoufordiningwithus

B.Weappreciateyourbusiness

C.BothAandB

D.Noneoftheabove

Answer:C

二、多项选择题（每题2分，共10题）

1.Whichofthefollowingarecommonphrasesusedinhotelcheck-in?

A.CanIhelpyou?

B.Doyouhaveareservation?

C.Hereisyourkey

D.Alloftheabove

Answer:D

2.Whataresomewaystoapologizetoaguest?

A.Iamsorryfortheinconvenienc