深圳托业考试真题及答案.docVIP

深圳托业考试真题及答案

一、单项选择题（每题2分，共10题）

1.Thenewsoftwareisdesignedtomakeourworkmore___.

A.efficiency

B.efficient

C.efficiently

D.inefficient

答案：B

2.Weneedto___ameetingtodiscussthemarketingplan.

A.hold

B.take

C.make

D.do

答案：A

3.Thereportshowsthatsaleshaveincreased___15%thisquarter.

A.in

B.by

C.to

D.for

答案：B

4.The___oftheprojectistoimprovecustomersatisfaction.

A.goal

B.aim

C.objective

D.Alloftheabove

答案：D

5.Sheisvery___atdealingwithdifficultcustomers.

A.good

B.well

C.better

D.best

答案：A

6.Thecompanyisplanningto___itsbusinessoverseas.

A.expand

B.extend

C.enlarge

D.increase

答案：A

7.Thedeadlinefortheassignmentis___.

A.nextweek

B.innextweek

C.onnextweek

D.atnextweek

答案：A

8.Imsorry,butIcant___yourinvitation.

A.accept

B.receive

C.get

D.take

答案：A

9.The___oftheproductisveryimportant.

A.quality

B.quantity

C.qualify

D.qualification

答案：A

10.Weshould___ourresourcestoachievebetterresults.

A.use

B.utilize

C.employ

D.Alloftheabove

答案：D

二、多项选择题（每题2分，共10题）

1.Whichofthefollowingareimportantskillsforamanager?

A.Leadership

B.Communication

C.Problem-solving

D.Teamwork

答案：ABCD

2.Whatarethecommonmethodsofmarketresearch?

A.Surveys

B.Interviews

C.Focusgroups

D.Observations

答案：ABCD

3.Whichofthefollowingfactorscanaffectacompanysprofitability?

A.Costcontrol

B.Salesvolume

C.Pricingstrategy

D.Competition

答案：ABCD

4.Whataretheadvantagesofonlinemarketing?

A.Widereach

B.Lowcost

C.Easytomeasureresults

D.Immediatefeedback

答案：ABCD

5.Whichofthefollowingareimportantaspectsofcustomerservice?

A.Responsiveness

B.Friendliness

C.Knowledgeability

D.Problemresolution

答案：ABCD

6.Whatarethekeyelementsofasuccessfulproject?

A.Cleargoals

B.Goodplanning

C.Effectivecommunication

D.Adequateresources

答案：ABCD

7.Whichofthefollowingaretypesofbusinessdocuments?

A.Reports

B.Emails